Your profile, account access and privacy
Review your account
Instructor Settings opens company/profile data from the profile tile. Pupil Settings opens pupil/company information through its account options. These screens help you check which account is signed in before working with records.
Check your information
- Open Settings and the profile/data action for your role.
- Review the identity and contact details shown.
- Ask your school or support about information that cannot be changed through an available control.
- Use the legal/privacy links in Settings for the current policies.
- Use the app’s account-access controls when leaving a shared phone, and check the signed-in identity next time.
Account deletion
The profile screens include a Delete my account flow with explicit confirmation, including typing delete. Read the warnings carefully. This is not a refresh action, a way to cancel one lesson or a password-recovery method. Confirm the consequences with your school or support before proceeding when teaching or payment records are involved.
For example, a pupil who simply needs a new email/password should resolve access with their instructor rather than deleting the account holding their lesson history.
Troubleshooting
For missing account data, refresh from Calendar before revisiting Settings. For access issues, use the role-specific recovery flow. Never send passwords, login codes, card details or screenshots with private pupil records in a public support report.