Ask to cancel a lesson
What is a cancellation request?
A pupil can ask the instructor to cancel an upcoming lesson through the Calendar controls. The request is a message for a decision; it does not immediately remove the lesson.
For pupils
- Open Calendar and find the upcoming lesson.
- Choose Request cancellation, where offered.
- Review and confirm the request.
- Check the pending request in your calendar. If you change your mind while it is still pending, use its withdrawal action.
- Wait for the instructor’s decision. Contact them directly for urgent arrangements.
For instructors
Open Lesson requests, identify the cancellation request, and review the existing booking. Approve cancellation if agreed, or choose Keep lesson to decline. Refresh the calendar after the decision.
For example, if a pupil asks to cancel tomorrow’s lesson, it stays booked until the instructor approves. A declined cancellation means the lesson remains in the diary.
Important things to know
Cancellation policies and payment arrangements still need to be agreed with your instructor or school. Approval is not a promise of an automatic refund. Already-handled requests cannot be decided again, and a pending cancellation is not a second lesson request.
Troubleshooting
If the app says the request is no longer available, refresh: another device or the instructor may already have handled it. If the lesson remains after a decline, that is expected. Confirm any urgent change directly instead of relying only on a notification.