Contact pupils and find pickup details
Contact information in context
Varium stores pupil contact details so an instructor can reach the right person and check an address. Contact actions use external apps where supported; they are not an in-app chat history.
Use contact details
- Open Students, search for the pupil and open their information.
- Check the phone number and address before launching an action.
- Use the phone/WhatsApp or address action offered on your screen.
- Review the destination in the external app before sending a message or starting navigation.
- For a requested lesson, check its pickup address separately from the pupil’s normal address.
For example, a pupil may request pickup from college for one lesson while keeping their home address on their profile. Check the specific lesson instead of assuming every pickup is from home.
Important things to know
The relevant external app and a usable phone number or address are needed. A WhatsApp action does not mean Varium stores or synchronises that conversation. Agree schedule changes explicitly and update the Varium lesson so the diary stays accurate.
Troubleshooting
If WhatsApp or a map does not open, check the external app is available and the stored contact detail is valid. Ask the pupil or administrator to correct a wrong address. Do not send account passwords or private assessment records through an accidental contact selection.