Understand lesson packages and credits
Packages in the app
Pupil creation and lesson planning include package-related information. Pupil records can show a package lesson count and recorded paid/remaining amounts. Use these to review the agreed arrangement with the pupil.
Review a package
- Open Students and find the pupil.
- Review the package and lesson information in the pupil’s notes/history area.
- Open payments to check the recorded amount paid and outstanding balance.
- Before planning another lesson, compare the agreement with the recorded lessons.
- Ask the instructor or school to resolve any difference before collecting another payment.
For example, a pupil with an agreed block of lessons should confirm both the number of lessons and the payment record; the existence of a package label alone is not a receipt.
Newer credit handling: limited interface availability
The application source includes a newer purchase ledger with purchases, payments, reserved lesson minutes and completed usage. It also has rules preventing duplicate charging and deletion of a lesson that still has a reservation. A complete purchase-entry/credit-allocation screen was not verified in the current Flutter navigation. Do not expect a “buy package” or “allocate credits” button based only on this guide.
Troubleshooting
If a lesson change is blocked because of credits or payments, ask the school or support to review the allocation. Do not create a duplicate separately paid lesson to bypass the restriction. If package totals seem inconsistent, compare the agreement, individual lessons and recorded payments.